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Receiving PIN and Instructions



Receiving PIN

Receiving PIN(s) and Instructions - phone calling card


Receiving PIN(s) and Instructions

How do I get my PIN?

All verified users receive PIN(s) and all instructions instantly on the screen and a copy to email box. First time buyers may receive request letter for Verification and may be asked to contact Customer Service. Please call Customer Service to speed up the PIN-receiving process.

Lost my PIN and Instructions

Go to "Home" -> "My Account" -> "Purchase Report". Click on your invoice number for details. If you are still having trouble, please contact Customer Service.

Where can I find Instructions for a card?

All verified users receive PIN(s) and all instructions instantly to the screen and a copy to email address. To find PIN(s) later on, go to "Home" -> "My Account" -> "Purchase Report". Click on your invoice number for details.

Where can I find an Access Number?

Read instructions that you got with a PIN(s).

Local Access Number(s)

If a card you purchased has the Local Access Number(s), see card's details to find a Local Access Number in specific area.

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